Shipping, Postage, Local Pick Up
Shipping & Postage
Please allow 3-5 business days for your order to be processed, made and dispatched. During peak periods (Christmas) please allow 3-7 business days. No orders are sent out on public holidays or weekends.
Standard Post flat rate shipping: $9.00
Express Post flat rate shipping: $12.00
Paying extra for Express posts ensures your order is sent through the express channels in Australia Post. This option is not an 'express order' service. The expected processing time of 3-5 business days still apply to express post options. Postage costs can change without notice. .
All orders are sent through Australia Post, this is a tracked service, your tracking number will be sent via email after your order is fulfilled. For standard shipping Australia Post can take up to 10 business days to deliver your order. Express Post can take up to 3 business days to deliver. Unfortunately, these delivery times are out of my control. Please allow extra time on postage during peak periods.
Gray Arch Designs will not be held responsible for any lost items, once sent to Australia Post. It is your, the customers responsibility to check the tracking information sent.
If you have any questions about the tracking of your parcel, please call Australia Post on 1800 101 318.
Local Pick Up
Local pick up is available any day as long as it is prearranged. Local pick ups will be left in a safe place at my residence with your name on it. Gray Arch Designs is not held responsible for any stolen to damaged goods left for pick up. I am located in the eastern suburb of Wonga Park in Melbourne, Victoria.
I am currently not set up for international shipping. Postal address within Australia only.